DDC

www.ddceurope.com About the DDC Group DDC is one of the world's leading providers of Business Process Outsourcing (BPO) services. We are a privately owned portfolio of companies with wholly owned onshore and offshore facilities. Our onshore project management and scanning combined with offshore data processing capabilities enables us to supply fast, accurate, economical data processing and data management services to businesses across the world. Offshore BPO doesn't necessarily mean 'one size fits all'. We understand our clients' individual needs and provide innovative custom solutions to help them achieve the greatest business advantage. OSS SARAJEVO NEW YORK ATLANTA CINCINNATI WORKSOP MANILA LEYTE VIRGIN ISLANDS Right people. Right locations. Right results. At a glance Founded: 1989 Main locations: New York, Atlanta, Manila, Leyte, Manchester, Worksop, Oss, Sarajevo, Cincinnati, Virgin Islands People: we have 3500+ staff with diverse professional qualifications Capacity: flexible – we expand and contract according to your demands. Markets served: • Subscription publishers • Electronic publishers • Credit card issuers • Charities • Government bodies • Database companies • Bureaus • FMCG companies • Direct marketing organisations • Organisations with back or middle office processing requirements • Travel companies DDC is a leading global provider and enabler of data processing and human capital BPO services and solutions, leveraging the sector expertise and substantial offshore resources of the DDC Group and our worldwide partner network. DDC's resources enable us to provide secure and accurate BPO services to businesses around the world – increasing their competitive edge and reducing their in-house / onshore production costs by up to 75%. DDC Europe B.V. Frankenweg 1A 5349 AP Oss Telephone: +31 (0)412 696 450 Fax: +31 (0)412 626 619 E-mail: info@ddceurope.com • Data scanning & transmission • Forms processing • Capture from image of hardcopy Onshore dedicated project management – giving you a simple point of contact and peace of mind. Customer service – we place great emphasis on listening and being responsive to our clients' needs. Security – state-of-the-art biometric security & web enhanced video surveillance systems. Quality – we can achieve higher quality standards than equivalent onshore processing. Established business since 1989 – it's generally easier to work with an experienced vendor. Wholly-owned facilities – ensures full control and facilitates efficiency. Our size – with over 3500 employees and offices in Europe, Asia & USA to offer you 24/7/365 service. Technology – our continued investment in technology helps to support your particular business needs. Offshore cost savings – significant cost reductions achievable versus onshore alternatives. Time savings – we'll give you back the time to focus on core competencies & business priorities. • Facilities management • E-content & web research • Database hosting, analysis & order output • Document storage, retrieval & management • Business Process Outsourcing • Technical abstracting, indexing & databases • Human resource outsourcing • SGML/HTML/XML coding • Back office services Benefits of working with DDC What we do

http://www.ddceurope.com, info@ddceurope.com,
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